Cancellations & Rescheduling

Please allow a 24-hour notice of any cancellations or rescheduled appointments. All appointments for the months of October, November, and December will require a 48-hour notice. Any appointments that are canceled with less than a 24-hour (or 48-hour during the holidays) notice may be subject to a cancellation fee of up to a 50% charge of the cancelled services.

 **Appointments that are 4 hours or longer will require a 48 hour notice on a typical day and a 72 hour notice during the holiday season. This includes most types of vivid, highlight, and balayage appointments.**

In case of emergency please contact the salon or your stylist as soon as possible. All no-call-no-show appointments will be subject to a 100% charge of the services that were abandoned. 

If you are 15 or more minutes late your appointment will be marked as a No-Show, cancelled, and will then need to be rescheduled after paying any fee’s. Please call as soon as you can if you believe you will be late as any accommodation will be based on your stylist’s availability.